Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aaron Davall

Aaron Davall

August 1, 2026

5  out of  5
rating by Aaron Davall
"Haley was an absolute gem! Really thoughtful in tailoring my quote to what I really needed and helped me make a genuinely informed decision. Breath of fresh air to find genuine support like this."
We responded:
"Thank you so much for your wonderful feedback of us here at Brian Koenig’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Brian Koenig’s Insurance Team "
Profile photo of Dave Farrell

Dave Farrell

July 31, 2026

5  out of  5
rating by Dave Farrell
"Just finished working with Haley who is on Brian's team. We worked a consolidation of Auto, Home Owners, and Umbrella. Nice to work with an agency where they know there portfolio and have it all in one place. Saved quite a bit of money along the way without compromising on personal and family priorities for our insurance needs. Time will tell how the ongoing customer support is but I can tell you that I love what I've seen so far."
Profile photo of Betuel Castillo

Betuel Castillo

July 30, 2026

5  out of  5
rating by Betuel Castillo
"Haley was great in walking me through how steer clear worked to make sure I can save extra on insurance. I really appreciated the dedicated attention. We also had a good conversation about life insurance that helped me understand my need better."
We responded:
"Hi Betuel, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Wilsonville.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Brian Koenig "
Profile photo of Rhuni

Rhuni

July 29, 2026

5  out of  5
rating by Rhuni
"Representative Haley was very sweet and made the entire process quick and easy to understand. She also answered any questions I had with zero issues and made me feel assured throughout the entire process, I wish more people were like her!"
We responded:
"Hi Rhuni, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Brian Koenig, Your State Farm Agent "
Profile photo of Dewey Darold

Dewey Darold

July 26, 2026

2  out of  5
rating by Dewey Darold
"I recently decided to go back to Brian Koenig's office for my insurance needs. I ended up speaking with an insurance representative who was difficult to deal with to say the least. First, I was told I needed my mortgage loan number which they had on file, secondly they asked me what the new quote numbers were they just sent me (which they had). Then the person wanted my odometer readings. After all this hassle and asking me all of these questions, the person wanted to charge me more than the quote they had provided to me one day earlier. I couldn't believe it. Brian koenig needs to do a better job on who they hire or else his business will decline!"
Profile photo of Jason Lewis

Jason Lewis

July 13, 2026

5  out of  5
rating by Jason Lewis
"Haley is great to work with on my car insurance. Everyone in the office has always been nice to work with on anything. Ive been a customer with the Brian Koenig State Farm agency since the mid-late 2000s."
We responded:
"Jason, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Brian Koenig’s Team!"
Profile photo of mary stephens

mary stephens

July 8, 2026

5  out of  5
rating by mary stephens
"Had some issues with our umbrella policy, not our fault, and they got it all straightened out for us.
Fantastic people to do business with."
We responded:
"Thank you so much for the 5-stars, mary! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Brian Koenig’s Team anytime."
Profile photo of L Akiyama

L Akiyama

July 8, 2026

5  out of  5
rating by L Akiyama
"Great service! Worked through numerous options and estimates with me to enable choices. Haley is just awesome 😀"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Baylee Edwards

Baylee Edwards

June 30, 2026

5  out of  5
rating by Baylee Edwards
"Haley was super helpful with finding us a policy for our very first home! She walked us through all of the options and didnt feel pressured to add anything we didnt want. Super professional and friendly, we even cracked a few jokes! Overall wonderful experience. Highly recommend her and her team!"
We responded:
"Baylee, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Larry Conley

Larry Conley

June 26, 2026

5  out of  5
rating by Larry Conley
"I’ve been a customer of this State Farm office for many years. Always competitive and professional service."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Sherry Allmaras

Sherry Allmaras

June 16, 2026

5  out of  5
rating by Sherry Allmaras
"So lucky to have State Farm and this branch in Wilsonville. I've bundled everything with them, and they've taken care of us for years!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Wilsonville to know that you had such a wonderful experience with us here on State Farm Agent Brian Koenig’s Team."
Profile photo of Luke Shipman

Luke Shipman

June 3, 2026

5  out of  5
rating by Luke Shipman
"I had an excellent customer service call with Lindsay! I was asking about insuring a vehicle on a temporary basis and she took the time to answer all my questions and explain the implications, in a very kind, personable and patient way. It was a pleasure speaking with her and I would definitely seek her advice again for future questions."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Wilsonville to know that you had such a wonderful experience with us here on State Farm Agent Brian Koenig’s Team."
Profile photo of Gregg Johansen

Gregg Johansen

May 12, 2026

5  out of  5
rating by Gregg Johansen
"After a minor accident, I was very pleased with how my claim was handled. I have been with Brian’s office for many years and have always found everyone there to be professional and extremely knowledgeable."
We responded:
"Thank you so much for the 5-stars, Gregg! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Margaret S

Margaret S

May 7, 2026

5  out of  5
rating by Margaret S
"Cristian did an awesome job for us! We switched our home, auto, rv and umbrella policy’s. He was timely, followed up, explained everything to us and always happy to make little adjustments along the way. His efficiency made things move right along. We are extremely happy with Cristian!"
We responded:
"Thanks so much for the fantastic rating, Margaret! We are so glad you had a positive experience with us here on State Farm Agent Brian Koenig’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Desire Guensch

Desire Guensch

May 4, 2026

5  out of  5
rating by Desire Guensch
"I am always impressed with the level of service Brian Koenig’s office has given. Recently I have been working directly with Haley on preparing to be a first time homebuyer. Her knowledge and attention to detail, while navigating my extensive list of questions, has been delivered with grace and a sense of humor. I appreciate the care and dedication to ensuring my family’s safety being a priority. 20 plus years of ensuring my level of insurance is exactly what I need. Thank you for taking such good care of me!!!"
We responded:
"Thank you for the amazing review, Desire! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Fay Olsen

Fay Olsen

April 22, 2026

5  out of  5
rating by Fay Olsen
"There was an error made when converting one of my policies to auto pay in 2025. Haley was very attentive and efficient in researching the problem and bringing resolution to the situation."
We responded:
"Thanks so much for the amazing review, Fay! We really appreciate your support here in Wilsonville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Slawomir Piskorski

Slawomir Piskorski

March 11, 2026

5  out of  5
rating by Slawomir Piskorski
"Very good job very professional thank you"
We responded:
"Slawomir, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Brian Koenig’s Team is just a call or email away!"
Profile photo of Suzie Bayless

Suzie Bayless

February 19, 2026

5  out of  5
rating by Suzie Bayless
"Good service, great people!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Brian Koenig’s Team. "
Profile photo of Paul Jabs

Paul Jabs

January 29, 2026

1  out of  5
rating by Paul Jabs
"I was with Brian for 18 years. He was great in those first years taking time to review our policies every year or so. Showing interest in our insurance needs and modeling the State Farm logo "like a good neighbor". Then I think Brian got older, busier, less engaged.... he did not contact us or reach out to us the last 5 years except for an auto generated birthday card each year. The final blow was when we got a letter from State Farm corp. threatening to cancel our home insurance. Brian was unaware I had retired and we had paid off our home. The insurance bill was not paid by the mortgage company and no one in Brian's office took time to look into the matter. We are still with State Farm,... but have switched to a younger agent who values our business and takes good care of us.

1/29/2026. update: Just by changing agents...leaving all insurance as is, I am saving $120 dollars per month. Savings my new agent found me. Really wish Brian had paid closer attention to our account, savings where there he just did not apply them."
We responded:
"Hi Paul,

Thank you for sharing your feedback. I’m sorry to hear about your frustration and disappointed that your experience did not meet your expectations.

Our records show that we have made several efforts to assist you and your family recently and in the past, including discussions to ensure adequate coverage and discounts by reviewing your policy options both in person and over the phone, replacing policies and adjusting coverage when needed, and offering policy reviews to help you get the best value.

That said, we never want any of our clients to feel dissatisfied or for our relationships to be strained. Your feedback is important to us, and we are always here to address any concerns you may have.

We appreciate your continued trust in State Farm and wish you and Vicki all the best in retirement and moving forward.

Sincerely,
Brian Koenig

For Google review readers:
Since 2007, my team and I have been here for our Oregon and Washington customers from 8:30 a.m. to 5:00 p.m. every business day, and on weekends and evenings by appointment, helping with life, home, auto insurance, and more. Helping customers plan for and recover from the unexpected is why we are here—and we love what we do! We have no plans to slow down and are here for the long haul!"
Profile photo of Sarah Horner

Sarah Horner

May 30, 2025

5  out of  5
rating by Sarah Horner
"Mark Hunt helped me with both auto and homeowners insurance estimates. Previously I’d used a broker for many years and let them deal with details, so a lot of this was new to me, and Mark was super helpful and patient. He answered all my questions and was good about checking in, but never pushy. Insurance is a frustrating industry but Mark’s awesome customer service made this a pleasant experience."
Profile photo of Travis Daugherty

Travis Daugherty

December 15, 2023

5  out of  5
rating by Travis Daugherty
"Been working with Brian for many years. Always has been Friendly and Honest."
Profile photo of Rich Teslow

Rich Teslow

September 23, 2023

5  out of  5
rating by Rich Teslow
"I’ve been with State Farm since I was a youngster. When I moved to Oregon, I found Brian’s agency and met with him. He does a great job, isn’t pushy, and his staff is always helpful and fast. Happy customer, and expect to be for years to come."
Profile photo of Christine Grimm

Christine Grimm

August 30, 2023

5  out of  5
rating by Christine Grimm
"Asa was great to work with. Very knowledgeable, made appropriate recommendations, and adjusted the quotes based on what I wanted. He was easy to understand as he explained the policies to me. He was very personable and easy to talk with. I would recommend him to help you with your insurance needs."
Profile photo of Stacy Baum

Stacy Baum

August 4, 2023

5  out of  5
rating by Stacy Baum
"Brian and his team are always so helpful and nice to work with, they respond quickly and are super friendly, I enjoy working with them."
Profile photo of Jannetta K Tibbs

Jannetta K Tibbs

August 4, 2023

5  out of  5
rating by Jannetta K Tibbs
"My agent was Asa. He was great. I cannot believe the amount of money he saved me on my car and home insurance. I had been with another company for almost 25 years.
Asa even increased my coverage, and I still saved money. There was no question he couldn't answer. I called him this week and he called me back right away after he finished with another client.
The office techs are knowledgeable and super courteous. There is a 24 hour phone line for when the office is closed. I feel safe and secure placing my trust in Asa and State Farm.
Brian Koenig State Farm Insurance in Wilsonville. Call and ask for Asa, I'm betting he can help you too."